Ask a question with a remote connection
Information on a remote connection with the Public Service Info
The Public Service Info is testing a new method of serving with the use of a remote connection. So far the service works only by the Chrome.
You can contact a service advisor with a remote connection from your computer, tablet computer, or a similar device. Remote connection is useful when, for instance,
- wishing to share a view of a website or electronic document with the service advisor.
- wishing for a service advisor's help in the use of an electronic form.
Contact a service advisor with a remote connection
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The service is temporarily unavailable
Service hours: Mon–Fri 8 a.m. to 9 p.m., Sat 9 a.m. to 3 p.m.
The service is closed on Sundays and public holidays.
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To establish a remote connection, you will need a computer or a device with
- a microphone,
- speakers or headphones, and
- a webcam.
When using the connection for the first time, let the software be installed on your device. Unfortunately, for the time being, you cannot establish a remote connection with devices using the iOS operating system intended for mobile devices (e.g. iPad).
In the event of a malfunction, send feedback:
Send feedback with an electronic form >
Published 2016-06-22 at 11:10, updated 2018-01-03 at 16:17